These Terms of Service ("Terms") govern your access to and use of Rolodax Inc.'s website, partner dashboard, APIs, and related services (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.
Contents
- Acceptance and eligibility
- The Service
- Your account
- Acceptable use
- Subscriptions and billing
- Your content and reviews
- Third-party platforms and Directory Push
- Intellectual property
- Termination
- Disclaimers
- Limitation of liability
- Indemnification
- Governing law and dispute resolution
- Changes to these Terms
- Miscellaneous
- Contact us
1. Acceptance and eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. If you accept these Terms on behalf of a company or other organisation, you represent that you have authority to bind that entity, and "you" includes that entity.
2. The Service
Rolodax provides a multi-tenant SaaS platform for verified business directory management, including listing creation, review collection and moderation, embeddable widgets, analytics, and integrations with third-party platforms such as Google Business Profile. Specific features available to you depend on your subscription plan, which is described at www.rolodax.com/pricing.
We may change, suspend, or discontinue any feature at any time, with reasonable advance notice for material changes that adversely affect a feature you actively use.
3. Your account
- You're responsible for keeping your login credentials confidential and for all activity under your account.
- You must provide accurate, current information and keep it up to date.
- You must promptly notify us at hello@rolodax.com if you suspect unauthorised access.
- Each individual user must have their own account; sharing logins is prohibited.
4. Acceptable use
You agree not to:
- Submit false, fraudulent, or misleading business listings or reviews.
- Impersonate any person or entity, or misrepresent your affiliation.
- Use the Service to harass, defame, or infringe the rights of others.
- Upload viruses, malware, or other harmful code.
- Attempt to gain unauthorised access to any part of the Service, including other users' accounts.
- Reverse engineer, decompile, or disassemble any part of the Service except to the extent applicable law expressly permits.
- Scrape, crawl, or extract data from the Service in bulk except via our public APIs and in accordance with their documented rate limits and terms.
- Resell or sublicense the Service except under an explicit reseller or white-label agreement with us.
- Use the Service to violate any law or regulation.
We may suspend or terminate accounts that violate these rules, and may remove content that we reasonably believe violates them or these Terms.
5. Subscriptions and billing
- Billing cycle. Paid plans renew automatically on the cycle (monthly or annual) you selected at checkout, until you cancel.
- Payment method. Payments are processed by Square. By providing a payment method, you authorise us to charge it for fees due.
- Price changes. We may change pricing for new billing cycles with at least 30 days' notice; you can cancel before the new cycle to avoid the new price.
- Cancellation. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current paid period; you retain access until then.
- Refunds. Subscription fees are non-refundable except where required by law or expressly stated in writing.
- Taxes. Prices exclude applicable taxes, which are your responsibility unless we are required by law to collect and remit them.
- Past due. If a charge fails, we may suspend paid features after a grace period and ultimately terminate the subscription. Public listings may be downgraded to the Free tier during suspension.
6. Your content and reviews
You retain ownership of the content you submit to the Service ("Your Content"), including business listing information, photos, descriptions, and responses to reviews. You grant Rolodax a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, display, and distribute Your Content as necessary to operate and improve the Service, including displaying it on the public directory and within authorised third-party platforms you connect.
You represent and warrant that Your Content (including all photos and logos) is yours to submit and does not infringe any third-party rights.
Reviews. Reviewers submit reviews about your business directly via the Service. We require reviewers to verify their email and act on flagging and moderation requests in accordance with our review policies. Reviews represent the opinions of the reviewers, not Rolodax. We do not pre-screen reviews and we are not liable for their content. We may remove reviews we reasonably believe violate these Terms or applicable law.
7. Third-party platforms and Directory Push
The Service includes optional integrations with third-party platforms (for example, Google Business Profile) that allow Rolodax to read and, with your authorisation, write business data on your behalf.
- You must have the rights to authorise such access for any listing you connect.
- Your use of any third-party platform is also subject to that platform's terms; conflicts between those terms and these Terms are between you and that platform.
- You can revoke our access at any time. Doing so disables push and may disable certain audit features.
- We push only the fields you have configured in Rolodax, only when you explicitly initiate or have enabled automatic propagation. We do not silently overwrite data without an action attributable to your account.
- Third-party platforms may reject, delay, or modify pushed values. We make no representation that any push will be accepted or applied within any specific time.
8. Intellectual property
The Service, including all software, designs, text, graphics, logos, and trademarks (other than Your Content), is owned by Rolodax Inc. or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. No other rights are granted by implication or estoppel.
"Rolodax" and the Rolodax logo are trademarks of Rolodax Inc. You may not use them without our prior written consent.
9. Termination
You may terminate your account at any time by cancelling your subscription and deleting your account from your settings, or by emailing hello@rolodax.com.
We may suspend or terminate your access immediately if you breach these Terms or use the Service in a way that creates legal, security, or operational risk. Where reasonably possible we will provide notice and an opportunity to cure.
Sections that by their nature should survive termination (including Sections 8, 10, 11, 12, 13, and 16) will survive.
10. Disclaimers
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or secure, or that defects will be corrected. We do not warrant the accuracy or completeness of any data retrieved from third-party platforms.
11. Limitation of liability
To the maximum extent permitted by applicable law:
- Rolodax will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or related to the Service or these Terms, even if we have been advised of the possibility.
- Our aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts paid by you to Rolodax for the Service in the twelve months preceding the claim, or (b) USD $100.
Some jurisdictions don't allow certain limitations, so portions of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless Rolodax Inc., its affiliates, and their officers, directors, employees, and agents from any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party rights, including a third-party platform's terms in connection with a connection you authorised.
13. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The exclusive forum for any dispute arising out of or relating to these Terms or the Service is the state or federal courts located in Delaware, and you and Rolodax consent to personal jurisdiction in those courts.
Nothing in this section prevents either party from seeking injunctive relief in any competent court.
14. Changes to these Terms
We may update these Terms from time to time. We will update the "Last updated" date at the top and, for material changes, provide additional notice (e.g. by email or a prominent banner) at least 30 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance.
15. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, constitute the entire agreement between you and Rolodax regarding the Service.
- Severability. If any provision is held unenforceable, the remaining provisions will continue in effect.
- No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
- Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or asset sale.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
- Independent contractors. Nothing in these Terms creates an agency, partnership, or joint venture between us.
16. Contact us
Questions about these Terms? Contact us at:
Rolodax Inc.
Email: hello@rolodax.com
Legal/privacy: privacy@rolodax.com